Bjok Privacy Policy — How Your Data Stays Protected

Bjok.pro is a trusted online gaming platform offering slots, Live Casino, fish games, and Sports Betting for users in Bangladesh. bjok understands how valuable your personal data is to you. That's why bjok has created this privacy policy — so you can clearly understand what information is collected, how it is used, and how it is kept secure.

This privacy policy applies to the bjok.pro website, mobile app, and all bjok services. It takes effect whenever you register on the bjok platform, log in, play games, or use bjok's services in any way.

Bjok may update this privacy policy from time to time. For any significant changes, a notice will be sent to your registered email and posted on the website.

Bjok only collects information that is necessary to provide its services. Collecting unnecessary or excessive data goes against bjok's policy. Below is a detailed list of the information bjok collects:

Bjok uses your data only for specific, legitimate purposes. Your information will never be used for anything beyond those purposes without your consent.

• Your identity information is used for account creation, management, and verification.
• Financial information is used to process deposits, withdrawals, and transactions.
• Your contact information is used to send important account updates, bonus offers, and promotional content.
• Device and IP information is used for fraud detection, cybersecurity, and account protection.
• Gaming data is analyzed to promote responsible gaming and identify early signs of problem gambling.
• Aggregated analytics are used to improve the bjok platform and develop new features.
• Relevant data may be used to meet legal obligations and respond to requests from regulatory authorities.

Bjok stores your data on secure servers. All data is protected with 256-bit SSL encryption. bjok's servers operate in compliance with international security standards.

• Your personal data is retained for as long as your account remains active.
• Even after account closure, some data may be retained for a specified period due to legal obligations — typically up to 5 years.
• bjok is required to retain transaction records for a defined period in accordance with Anti-Money Laundering regulations.
• Once the required retention period has passed, data is automatically deleted or anonymized.

Bjok never sells your personal data or shares it with third parties for advertising purposes. However, data may be shared in the following limited circumstances:

• Payment Processors: Only the information required to complete transactions is shared with payment partners such as bKash, Nagad, and Rocket.
• Regulatory Authority: Data may be disclosed to government or regulatory bodies as part of legal obligations.
• Fraud Prevention Partners: Limited data may be shared with designated security partners to help prevent suspicious activity.
• Technology Partners: Technology providers necessary for platform operations may process limited data under strict confidentiality agreements.

In all of the above cases, third parties are contractually bound to uphold bjok's privacy standards. bjok monitors their activities on a regular basis.

Bjok.pro uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may affect how bjok functions.

Bjok believes you should have full control over your personal data. That's why bjok provides you with the following rights:

• Right to Access: You can contact bjok support at any time to request access to all the information bjok holds about you.
• Right to Rectification: If any of your information is incorrect, you can request a correction. bjok will make the update within 7 business days.
• Right to Erasure: In certain circumstances, you may request that your data be deleted. However, bjok may be required to retain some data due to legal obligations.
• Right to Object to Processing: You may opt out of marketing or promotional communications at any time.
• Right to Data Portability: To receive your data in a standard, portable format, submit a request to bjok support.

Bjok follows the highest industry security standards to keep your data safe. bjok's security is multi-layered, so even if one layer fails, your information remains protected.

• 256-Bit SSL Encryption: All data transfers are protected with the highest level of encryption — bank-grade security.
• Two-Factor Authentication (2FA): Add an extra layer of security by enabling OTP or app-based two-factor authentication at login.
• Real-Time Monitoring: bjok's systems monitor for suspicious activity 24/7 and send immediate alerts for any unusual login attempts.
• Regular Security Audits: bjok's systems are regularly tested by independent security experts.
• Staff training: Every bjok employee receives regular training on data privacy and is required to follow strict access controls .

Bjok strictly prohibits users under 18 from accessing the platform. bjok's privacy policy completely forbids the collection, storage, or processing of data belonging to minors.

• Age verification is carried out at registration, and ID documents may be requested if there is any doubt.
• If an underage account is detected, it will be immediately closed and all associated data will be deleted.
• If you believe a minor is using bjok, please contact bjok support immediately.

If you have any questions, concerns, or complaints about the Privacy Policy, please reach out to bjok's support team. bjok offers support in Bengali and takes every query seriously.

Bjok will provide an initial response within 7 business days of receiving a complaint and will aim to resolve it within 30 days.